|The cottage pages|
|The booking pages|
|What is paid when?|
|Payment by credit card|
|Payment by cheque|
|The balance payment|
Ref.: (your reference number)
Over 6 months Full refund
Between 6 and 2 months Lost Deposit
Thereafter provided we get an alternative booking we will refund all monies paid less deposit.
In the event of failing to get an alternative booking we would apply the following formula:
Between 2 months and 1 month's notice 50% of property rental refunded
Between 1 month and a fortnight's notice 25% of property rental refunded
Less than a fortnight 10% of property rental refunded.
At our discretion we may give additional refunds where there are compassionate grounds.
Please also refer to our full Terms and Conditions which can be found from the main menu.